What
We Do
Solid Basis Network Provides the following services:
Lan
/ WAN / Internet Services :: Repair
& Upgrade Services ::
Support and Consulting Services :: Additional
Services
LAN
/ WAN / Internet services |
 Key
Benefits
• Make your network run reliably
and quickly once again, or for the very
first time!
•
Implement a disaster recovery system that
you can and will maintain
•
Maximize computer performance with minimal
cost upgrades
•
Maximize your employee and volunteer output
with expert suggestions
•
Evaluate and optimize your expenditures
for Internet access and services
•
Receive TCP/IP support services from a
Cisco-certified professional
•
Relax – we will work with your ISP,
Web Host and telecom company
|
Capabilities
• Create/upgrade/migrate Windows 2000/2003 and NT
file servers
•
Setup office-to-office links, full-time or dial-on-demand
•
Setup shared services (scanning, fax, etc) for LAN users
•
Install cost-effective solutions for backup and disaster
recovery
•
Install and configure firewalls, mail servers and TCP/IP
routers and services
•
Specify and provision shared Internet access (xDSL, T1,
cable, dial-up)
•
Quickly fix downed Internet and mail problems
•
Install and program firewalls, switches, routers, and IP
services (DNS, DHCP etc.)
•
Register and move Internet domains
|
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Repair
and Upgrade Services |
Key
Benefits
•
We help fix out-of-warranty computers, laptops and printers
•
We stress cost-effectiveness in suggesting repairs and
upgrades
•
We help source parts and items, both new and used
|
Capabilities
• Install,
fix and upgrade workstations, servers and peripherals
• Source both new and used hardware and give you the issues and options
• Support myriad operating systems (all Windows, MacOS, Un*x)
• Troubleshoot and optimize Internet access issues whether SW or HW |
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Support
and Consulting Services |
Key
Benefits
• Clients
can access support via both telephone and email, with
requests always handled expeditiously.
• Telephone support is supplied when practical, but on-site is available
during both standard and extended hours.
• Support time is used in 15-minute increments, with 15-minute minimum
on phone support and 1-hour minimum for on-site work.
• There are generally no travel charges for PDX Metro on-site calls.
• Pre-paid support agreements are available at discounted rates. |
Capabilities
• Evaluate
your existing LAN infrastructure and technology goals
• Be your advocate in dealing with your vendors, suppliers and ISPs
• Translate their techno-babble, ensure your needs and desires are met
• Translate your goals into effective and affordable LAN configurations
• Help you develop configurations to generate budgets and grant proposals
• Get you up and running again - whether you're down or at at the end of
your rope
• Train end-users on applications and procedures (via one-on-one or classroom
training) |
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Additional Services
Capabilities
• Help in specifying and acquiring hardware, both
new and used
• Help in liquidating or trading your excess hardware
• Big and little stuff - if its computer-related, we do it, and
what we don’t do (databases, writing code/programming,
advanced Macintosh or Unix support, website design), we know
good people who do.
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